Zoom Live Streaming Setup
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Not sure this is the right streaming method for you? See Live Streaming Options in Jomablue for a comparison of all available methods before continuing.
Zoom sends the video to your Live Stream, so recording and AI Closed Captions work as they do for any Live Stream. The video appears wherever your Live Stream is embedded. See Jomablue Live Streaming.
User Requirements
• Jomablue Enterprise with Community Plus edition
• An active Zoom account with Live Streaming support
Setting Up Zoom to Live Stream
For the Zoom steps and Zoom's own requirements, search Zoom Support for custom live streaming.
One-time setup:
1. Enable custom live streaming on your organisation's Zoom account. If you don't have admin access in Zoom, ask your IT department to enable it.
For each session:
1. Get your stream details from Jomablue. Jomablue provides these in advance:
• Streaming URL: an rtmp:// address
• Streaming Key
• Live streaming page URL: your Jomablue Community site
2. Schedule the Zoom meeting to start 30 minutes before the session's scheduled start time.
3. Start the meeting as the host and go live on Zoom's custom live streaming service using your stream details.
4. Wait for Zoom to confirm the stream is live, then check it wherever your Live Stream is embedded.
Troubleshooting
If your live streaming details were entered incorrectly, or you see an error saying the stream can't start:
• Check you're within 25 minutes of the scheduled stream time. The stream can only start within this window.
• Check the stream details match those Jomablue provided, and edit them in Zoom if needed. To find out how, search Zoom Support for custom live streaming.
How Jomablue Supports Your Zoom Stream
The Zoom meeting host streams into Jomablue and is responsible for setting up the Zoom meeting. Jomablue supports your session by:
• Running a practice session with speakers, covering Zoom's live streaming controls and setting up the best environment.
• Checking that host and speaker connections are stable for good video and audio.
• Advising on sharing content through Zoom, such as videos or presentations.
• Providing basic troubleshooting during the session.
• Providing guidelines for audience experience and presentation.
Note: For anything relating to Zoom itself, such as account, licence or app issues, contact Zoom Support.
Making Your Zoom Stream a Success
Before the Live Stream
• Schedule a practice session with Jomablue and each speaker before the event.
• For concurrent sessions, use a separate Zoom account for each. Each Zoom account can host one meeting at a time.
• Use a fully charged device (laptop or PC) with Zoom installed and a working camera and microphone. A webcam of 1080p or higher works best.
• Set a passcode on the meeting to prevent uninvited guests from joining.
• Keep the Zoom meeting running for 15 minutes after the session as a buffer.
• Check your internet connection is stable, with at least 5 Mbps download and 10 Mbps upload. Test your speed at speedtest.net.
• Close background syncing apps (such as Google Drive or Dropbox), distracting windows and any other apps using your camera or microphone.
• Have any images or videos you plan to share already open.
• Set up a well-lit space with a minimal, non-distracting background.
• Minimise background noise. A lapel mic or headset with a microphone helps.
During the Live Stream
• From a separate device, watch the stream wherever your Live Stream is embedded, so you see exactly what your audience sees.
• When sharing content with audio or video, share your computer sound.
• Use a video player compatible with your file format (such as VLC) and confirm its sound is on before playing anything.
• Avoid private conversations near an active microphone.
After the Live Stream
• Streaming stops when you end the meeting or webinar. Select Stop Live Stream to end the session; you'll be asked to confirm before it actually ends.
General Tips
• Keep a backup of your equipment on hand (computer, cables, battery) in case anything fails.
• Avoid swivel chairs during the session. The movement can distract viewers.
• Use a water bottle rather than a glass, and keep it away from electrical equipment.
• Have speakers take a short break or refresh beforehand so they're comfortable throughout the session.
Continue To
• Recording a Session in Zoom for Video On Demand - using Zoom to pre-record content instead of streaming live.
