Digital Signage
Digital Signage in Jomablue is a centralised solution that allows you to display dynamic, real-time event content across onsite screens, all managed directly within the Jomablue Portal.
Instead of relying on manual slide decks, PDFs, or external tools, Digital Signage uses your event’s Session data as a single source of truth. This means any updates made in Jomablue (such as Session time changes, room updates, or cancellations) are automatically reflected across all connected Screens.
Digital Signage is commonly used for session room signage, wayfinding, agenda overviews, announcements, and sponsor messaging, anywhere accurate, real-time information is required onsite.
Why Use Jomablue Digital Signage
Digital Signage reduces manual effort and eliminates the risk of inconsistent or outdated information on on-site screen displays.
For Onsite Operations
- Automatically reflects last-minute changes (room moves, speaker swaps, cancellations)
- Keeps Session timings and locations accurate
- Supports reliable attendance tracking and check-ins
For Agencies
- Manage Screen content directly within Jomablue
- No need for external slide decks or manual updates
- Real-time control over agendas, announcements, and layouts
For Attendees
- Access to accurate, up-to-date event information
- Improved navigation and overall event experience
Key Value: One consistent source of truth across all screens, with fewer manual updates and reduced operational risk.
Key Components of Digital Signage
Before configuring, it’s important to understand how the key components work together:
- Templates define what content is displayed and how it is laid out
- Screens represent the physical displays on-site
- Schedules control when templates appear on Screens
In simple terms:
You create a Template → assign it to a Screen → schedule when it appears → display it via a unique URL.
Planning Your Setup
Proper planning is critical to ensure a smooth on-site experience.
Screen Planning
- Identify Screen locations (rooms, foyers, registration areas)
- Determine the number of Screens per Location
Display Specifications
- Confirm Screen resolution (width × height in pixels)
- Confirm orientation (portrait or landscape)
Important: Digital Signage is pixel-perfect. Layouts do not scale automatically.
Content Preparation
- Define what each screen will display (agenda, wayfinding, announcements, sponsors)
- Prepare any required assets (images, branding)
Event Data
- Ensure Sessions and Locations are fully configured and accurate in Jomablue
Access Digital Signage
Navigate to:
Jomablue Portal → Event Configuration → Screens
The Screens section contains four tabs:
- Screens – View and manage all physical Screens and their status
- Templates – Create and manage Screen layouts
- Schedules – Control when Templates display
- Display Sizes – Define Screen dimensions for accurate rendering
Create a Digital Signage
Configure Display Sizes
Display Size defines the resolution and layout of your Screens.
If the display size does not match the actual Screen resolution:
- Content may appear stretched
- Elements may be cropped
- Text may become unreadable
To Configure Display Size:
- Navigate to Screens under Event Configuration
- Select the Display Sizes tab
- Choose an existing size in the list or click Add Display Size to add a new one
- Enter the correct dimensions (width × height in pixels)
- Click Save
Add Screens
Screens represent the physical displays used at your event.
- Navigate to Screens under Event Configuration
- Select the Screens tab
- Click Add Screens on the top right of the screen
- Choose Add Single Screen or Bulk Add Screens by Location
- Select the correct Location
- Enter a screen name and optional description
Tip: Use naming conventions like “Room A – Screen 1” to avoid confusion on-site - Click Save
Create a Template
Templates define what content appears on your screens and how it is displayed. A Template can contain one or more Pages. Each Page can display different information and automatically rotate after a set duration.
- Navigate to Screens under Event Configuration
- Select the Templates tab
- Click Add Template
- Enter a Template Name
- Select the appropriate Display Size
- Click Continue
Customise a Template
Within the Template editor, you can configure:
Pages
Pages control how many layouts are included in a Template. You can add multiple Pages and define how long each Page displays before rotating.
Styling
Customise the visual appearance using:
- Text colour
- Font
- Background colour
- Background image
Custom Fonts
Custom fonts can be configured via Organisation Settings and will automatically appear in the Template Editor once added. This allows teams to use brand-specific or regional fonts such as Noto Sans KR Bold or AG Book.
Components
Components are the content elements placed on a Page. Once added, they appear as Active Components.
Available components include:
- Date & Time – Displays date & time information
- Dynamic Text – Pulls data such as Session names or Locations from Jomablue
- Session Table – Displays multiple Sessions for a selected Location, date, and time
- Single Session – Displays one specific Session
- Static Image – Displays static or GIF images
- Static Text – Displays manually entered text
Choose the right component:
- Use Session Table for overview screens
- Use Single Session for room-specific displays
- Use Dynamic Text for auto-updating content
- Use Static Text/Image for fixed messaging
Notes:
- If your Template contains multiple Pages, make sure to customise each Page
- Don’t forget to click Save to keep all the changes you made
Create Templates with Multiple Pages
Templates can include multiple pages that rotate automatically.
To Add Pages:
- Open the Template Editor
- Click the + icon next to Page 1
- Set Page Rotation time (seconds)
- Add and configure Template components
- Reorder pages if required by clicking on the > or < next to the Page number
- Click Save
Schedule a Template
Scheduling controls when a Template appears on a specific Screen.
- Navigate to Screens under Event Configuration
- Click on the Screens tab
- Select a screen and click View/Edit
- Under Template Schedule, click Add Schedule
- Select a Template
- Set Start Date & Time
- (Optional) Enable End Date & Time
- Click Save
Display a Template Onsite
Each Screen has a unique Public URL used to display content.
- Navigate to Screens → Screens tab
- Select a Screen and click View/Edit
- Copy the Public URL
- Open the URL on any internet-connected device (e.g., Intel NUC, Chromebox)
Once loaded:
- The Screen displays scheduled content
- Updates sync automatically in real time
Tip: Assign one Screen per URL to avoid unintended content overlap.
Test Your Setup
Before going live, validate your configuration:
- Confirm each Screen displays the correct Template
- Check that Sessions appear as expected
- Test Page rotation timing
- Simulate a Session update and confirm it reflects on Screen
- Verify visibility from the actual Screen location
Event Day Operations
During the event, Digital Signage requires minimal manual intervention, but active monitoring is recommended.
Recommended Workflow
- Keep the Screens tab open for monitoring
- Assign a Screen owner or room manager per area
- If Session details change:
- Update the Session in Jomablue (not the screen)
- Allow up to 60 seconds for updates to reflect
- Update the Session in Jomablue (not the screen)
Screen Monitoring & Health
All live Screens can be monitored from the Screens tab.
Screen Status Indicators
- Online – Screen is connected and displaying content
- Offline – No active connection
- No Connected Display – URL not opened on any device
When to Take Action
- A Screen remains offline for more than a few minutes
- Multiple Screens go offline simultaneously (possible network issue)
Troubleshooting Basics
Incorrect Display Size
Issue: Cropped or stretched layout
Fix: Match exact screen resolution
Missing Sessions
Issue: Sessions not appearing
Fix: Check filters (location, date, time) in Session Table and confirm
Sessions are published and assigned correctly
Duplicate Screen Usage
Issue: Content conflicts across screens
Fix: Ensure one unique URL per screen
Content Not Updating
Issue: Changes not reflected
Fix:
- Wait 60 seconds
- Reload the Public URL
- Confirm session data is updated
- Check screen status
Incorrect Content
Issue: Wrong content showing
Fix: Check schedule and assigned Template; confirm correct Screen URL
Multiple Screens Not Working
Issue: Screens not functioning properly
Fix: Check venue/AV connectivity
Roles & Responsibilities
| Responsibility | Owner |
| Template and content setup | Jomablue / Agency |
| Session and event data accuracy | Event organisers |
| Screen hardware (TVs, mounts, devices) | AV team |
| Internet connectivity | Venue / AV team |
| Opening Public URLs on devices | AV team |
| Live screen monitoring | On-site team / Room managers |
Note: Jomablue manages the Digital Signage configuration and content, but not the physical hardware or network setup.
Connectivity & Requirements
- Screens require an internet connection
- Works on TVs, monitors, tablets, and LED walls via browser
- Supports portrait and landscape orientation
- Lightweight bandwidth (~50 screens on 10 Mbps connection)
Recommended:
- Use wired Ethernet for stability
- Avoid 2.4 GHz Wi-Fi where possible
Note:
- When the internet connection gets interrupted, changes will be saved in cache and will automatically update once the connection is back.
FAQ
Q: How do you connect Digital Signage to a Screen?
A: Jomablue provides a unique display URL for each Screen. The agency works with the AV team to ensure the device is connected to the internet and opens the provided URL in a browser. Once loaded, the Screen will display scheduled content automatically.
Q: What are the Display & Connectivity requirements?
A: Digital Signage works on most browser-enabled devices, including TVs, monitors, tablets, and LED walls. It supports both portrait and landscape orientations and requires a stable internet connection. Wired Ethernet is recommended for reliability, especially in high-screen environments.
Q: Who is responsible for setting up the URL on the screen?
A: The agency and AV team are responsible for ensuring the screen device is connected to the internet and that the correct display URL is opened. Jomablue provides the URL for each Screen configuration.
Q: What screen resolution is supported (1080p or 4K)?
A: Both 1080p (1920×1080) and 4K (3840×2160) resolutions are supported. Digital Signage is pixel-perfect, meaning it is designed to match the exact Display Size configured in Jomablue. You must confirm the actual screen resolution before setup, as Templates will not automatically scale between different resolutions.
Q: How often do Screens refresh?
A: Screens automatically check for updates every 60 seconds, ensuring that any changes made in Jomablue are reflected shortly after.
Q: Will the screen highlight the session that is currently live?
A: Yes. The system automatically highlights the session currently in progress, making it easy for attendees to identify what is live.
Q: What happens if the screen goes offline?
A: If a Screen temporarily loses internet connectivity, the last successfully loaded content will remain visible. Once connectivity is restored, the Screen will automatically refresh and display the latest updates.
Q: Will the screen indicate if it has gone offline?
A: Yes. A small status icon is displayed on the Screen to indicate the current connectivity status.
Q: Can Digital Signage use custom fonts?
A: Yes. Custom fonts can be added via Organisation Settings. Once configured, they become available in the Digital Signage Template editor. For example, fonts such as AG Book or Noto Sans KR Bold can be added and then selected when designing Templates.
Q: How do you connect Digital Signage to the screen?
A: Jomablue will provide the display URL for each screen. The agency will work with the AV team to ensure the screen device can connect to Wi-Fi and open the provided URL.
Q: Who monitors the screens during the event?
A: Each Screen includes a status indicator showing connectivity. On-site room managers or event staff are responsible for monitoring Screens during the event and escalating issues to Jomablue if required.
Note: Jomablue is responsible for Digital Signage configuration and content. Physical hardware setup (screens, mounts, playback devices) and venue network infrastructure are managed by the AV team and venue providers.
