Jomablue Dashboards

Organiser Dashboards - Event Insights

The Organiser Dashboards provide an immediate snapshot of your in-person (Event Insights) or online (Community Insights) event, accessible from both your computer and mobile device.

The following widgets are included for in-person events:

Check-in Overview

These widgets provide an overview of the number of registered attendees and the number of people who have checked in to the event so far

Check-in by Category

This breakdown shows the attendees who have checked in to the event, subdivided into Categories

Onsite Registration Summary

This widget indicates the number of people who registered onsite and shows what percentage of total attendees checked via onsite registration

Event Check-in over time

A graphical representation of the rate at which attendees have been checking in throughout the event

Session Check-in

A paginated list of Sessions along with the number of attendees who have checked in to each. You can sort this list by Time, Location, Session Name, or Checked-In count

Vendor Lead Overview

A pair of widgets displaying the total number of leads captured and emails sent by all Vendors at the event. It also breaks down the number of leads captured in the past 60, 15, 5, and 1-minute intervals

Vendor Lead Performance

A paginated list of Vendors and the number of Leads they have captured, sortable by Vendor name or Leads count

Touchpoint Interactions

This widget presents a paginated list of Touchpoints, detailing the number of interactions each touchpoint has had throughout the event. It can be sorted by Touchpoint Name or Interaction count

Items Collected

A paginated list of Items with summaries indicating how many have been collected and how many are allocated but not yet collected. You can sort this list by Item name, Collected count, or Not Collected count.

Has Interacted Today

This widget allows you to track attendee interactions by individual event day. Previously, Dashboards only displayed overall totals for the event, making it difficult to measure daily engagement. With this feature enabled, you can view per-day counts for activities such as:

• Badge Printed
• Badge Reprinted
• Checked into a Session
• Checked out of a Session
• Captured using Session Related Content
• Captured as a Vendor Lead
• Used a Touchpoint
• Used Item Collection

This makes it easier to compare performance across event days, understand engagement trends, and generate more accurate daily reports.

How to enable:

To enable this feature, go to Event Settings → Event Day Interactions. Daily counts are based on the Event Day Settings you’ve configured. A custom field is added to each person for every day they interact. While you can edit field keys and values, it’s generally not recommended.

Further information:

• The feature can be configured to include interactions before Day 1 as if they were Day 1 interactions (e.g. for Vendors printing badges the day before).
• If you want a separate count for a Bump-in Day, update your Event Settings to include Bump-in Day and turn off “Include Interactions Before First Day in Day 1.”

Where to locate this data:

Daily interaction counts from this feature can be found in:

• Explore People
• Insights & Dashboard
• Post Event Data

Accessing Dashboards

Jomablue provides real-time data for your events with two types of dashboards available:

• Event Insights for in-person events
• Community Insights for virtual events

Dashboards can be viewed on desktop and mobile devices.

Steps to access the dashboards

1. Enter [your_instance].jomablue.com/community/organiser into the browser address bar
2. Log in with your credentials
3. Locate your event and select the Dashboards button
4. Select the Open Dashboard button underneath either Event Insights (for in-person events) or Community Insights (for online events).
5. Real-time data for your event will be displayed, including the number of registrations, logins, a summary of people registered by category, and live stream viewers.

Public Sharing Links for Dashboards

Jomablue Dashboards support the creation of secret public links. Public links do not require a username or password to access but remain confidential and are not searchable on the internet. Access to a link can be revoked at any time.

To enable a Dashboard Share Link

1. Log into Organiser mode 
   e.g., https://[instance name].jomablue.com/community/organiser
2. Select your Event
3. Choose either the Event Insights or Community Insights dashboard
4. Click the link icon at the top right corner
5. Toggle on Enable Dashboard Share Link
6. Copy the URL using the Copy icon and share this dashboard with the relevant people
7. The link will be set to expire 1 month from when it was generated, but this can be revised as required

To revoke/re-enable all access to a Dashboard Share Link

Note: Anyone accessing the dashboard via that link will be automatically logged out

• To revoke access: Toggle off Enable Dashboard Share Link
• To re-enable access: Toggle the switch to reactivate the existing link to everyone

To reset a Dashboard Share Link

Note: This action will affect all users, so proceed with caution if the link has already been shared

1. Click the Refresh icon to disable the current Dashboard Share Link
2. Re-enable the Dashboard Share Link to generate a new link
3. Select the Copy icon to share this dashboard with the relevant people